Secretlab Chairs Features
Secretlab Chairs Materials
Our warehouses are based out of Tennessee and Utah. Under normal circumstances, please allow for up to 1 working day for your order to be processed and 2-5 working days for your package to be fulfilled and delivered, depending on your location.
* Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don't worry if it doesn't show up immediately!
From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.
Posted by Secretlab on Monday, July 30, 2018
2-year warranty with top class support.
Secretlab 2-Year Warranty
Return / Refund Policy
Up to 49 days from the date of delivery, subject to return fees.
Recommended | Max Load | |
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What's In The Box
TITAN seatbase with armrests
Aluminium wheelbase
Multi-functional tilt mechanism
Class 4 hydraulic piston
Hydraulic sleeve
5x XL PU casters
Side covers
Screw set
Velour head pillow
We've designed our chairs to be as adjustable as possible, taking into consideration that people have varying weights and height. We do have a recommended using our chair measurement guide base on your height and weight here with our Sizing Guide to get a better idea on which chairs suits you best.
However, we also understand that people come in different shapes and sizes, so as our Sizing Guide is based on a general guideline, we strongly recommend checking out the measurements of each chair under the Resources page.
We also suggest comparing these measurements against your current chair, to give you a better idea of which chair would fit you best.
Upon purchase & fulfillment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. Alternatively, you can find the Assembly Video and Assembly Guide in the Resources page.
The Assembly Video and Guide will give you a good step-by-step visual walkthrough, as well as some important safety information to keep in mind. So watch it through at least once before starting and you'll find it much easier. An average person takes about 20 minutes to assemble the chair!
If you run into any issues during the assembly, please do not hesitate to drop us an email at info.us@secretlab.sg and our support team will do their best to help you.
We have prepared an aftercare guide for our customers.
From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.
Posted by Secretlab on Monday, July 30, 2018
Customer Reviews
Customer Reviews
- Reviews
- Questions
Great Chair!!
I had a really great experience
One of my best purchase ever!!
I'm an office worker, so when I feel like gaming, it can be a bit harsh for my back to go back to sitting in a computer chair. I got the TITAN and that's no longer a problem. Actually, once setup correctly, I can immediately feel the muscles in my back and my neck relaxing and the lombar support is something I quickly got addicted too. Never going back to something in any way less fancy than this. It stings a bit at the moment of purchase because of the price, but I will never regret it! Super easy to assemble and impressively quick delivery too by the way.
Decent
Comfy, easy to setup. Makes a lot of creaking noise when tilting
Titan is worth the price of admission
Shipping was fast and the chair is well packaged. Assembly is very straight forward and easily a one person job with basic skills, Just remember not to touch the tilt handle until it’s fully assembled. The chair itself is a thing of beauty. The most comfortable cair I have ever used. I am a programmer so I spend 8 to 12 hours a day sitting. This is the first chair to not cause me discomfort of any kind. Truely fantastic chair